nugs.net

Live Webcast Pay-Per-View Help 18

• Is help available during the live webcasts?
• ChromeCast - How do I cast to my TV
• How do I watch the Pay-Per-View on my TV or home theater?
• How many devices can I watch on?
• How long afterwards can I watch the show?

See all 18 articles

Solutions to Common Problems 26

• What is my ticket code redeemable for?
• How do I redeem my Phish ticket barcode?
• I used an app on my phone or e-ticket or QR code and I can't find my barcode number.
• My ticket code is saying that it is invalid or doesn't exist.
• My ticket says it has already been redeemed but I didn't redeem it.

See all 26 articles

LivePhish+ Subscriptions 8

• How do I cancel or stop my LivePhish+ subscription?
• Can I use LivePhish+ on my desktop, laptop or tablet?
• What is LivePhish+ ?
• How do I listen to the latest show?
• What can I play in the new LivePhish App?

See all 8 articles

General 25

• What's the difference between formats?
• What are Live Phish Downloads?
• How quickly will new shows be available?
• How much does it cost?
• What do I get?

See all 25 articles

Purchases/Billing 9

• How do I change my saved credit card or address?
• How do I cancel my subscription I order in-app using my iTunes account.
• Where can I see the status of my CD orders?
• Where is the t shirt I ordered with my webcast?
• How do I redeem my Gift Certificate?

See all 9 articles

Technical 4

• What are the recommended specs for enjoying Live Phish Downloads?
• How do I burn Live Phish Downloads to CD?
• Can I copy shows onto my portable device?
• Is there a cumulative list of all the shows that I've purchased?

Troubleshooting 8

• Dude, Where's My Download?
• The show I downloaded is incomplete. Can I download again?
• How do I listen to Live Phish Radio?
• Why does the Download Manager pause or stop?
• Why is the show I purchased not in my stash?

See all 8 articles

Links and Software 8

• Still need Help?
• General Information and Software
• FLAC
• CD Burning
• MP3 Players

See all 8 articles

Solutions to Common Problems 17

• How do I redeem my ticket barcode?
• When I enter my ticket the site is saying: invalid code?
• I used a mobile e-ticket or QR code
• I need help with the Download Manager!
• How do I download the files I purchased?

See all 17 articles

General 18

• What's the difference between MP3, FLAC and ALAC (Apple Lossless) formats?
• What is LiveMetallica.com?
• How much does it cost?
• What do I get?
• Why are FLAC and ALAC more expensive than MP3?

See all 18 articles

MQA Q&A 3

• What is MQA?
• What does the A for ‘Authenticated’ refer to?
• Can I listen to nugs.net downloads in MQA on my mobile?

Technical 4

• What are the recommended specs for enjoying Live Metallica Downloads?
• Can I copy shows onto my portable player?
• Is there a cumulative list of all the shows that I've purchased?
• How do I burn my Live Metallica Downloads to CD?

Troubleshooting 6

• Dude, Where's My Download?
• The show I downloaded is incomplete. Can I download again?
• Why does the Download Manager pause or stop?
• Why is the show I purchased not in my stash?
• Why can't I login?

See all 6 articles

Links and Software 7

• FLAC
• CD Burning
• MP3 Players
• FLAC Players
• Java (for Download Manager)

See all 7 articles

Purchases & Billing 5

• How do I change my credit card or address on file?
• Where can I see the status of my CD orders?
• My credit card keeps getting denied or I cannot make a purchase. What can I do?
• My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
• Can I make a purchase with a check/debit card/cash/money order/traveler's check/livestock/barter of labor?

Live Webcast Pay-Per-View Help 15

• Is help available during the live webcasts?
• How do I watch the Pay-Per-View?
• What devices are compatible with the Pay-Per-View to watch on my TV?
• How do I use ChromeCast?
• How long afterwards can I watch the show?

See all 15 articles

Solutions to Common Problems 21

• I used a mobile e-ticket or QR code
• Invalid Code > Dead & Co. ticketholders
• How do I redeem my Dead & Co. ticket barcode?
• My Dead & Co. ticket code is saying that it is invalid.
• How do I download? Help with nugster download manager.

See all 21 articles

nugs.net App and Streaming Subscriptions 11

• What is the nugs.net app?
• How do I cancel or stop my nugs.net subscription?
• Can I use nugs.net subscription on my desktop, laptop or tablet?
• What's included with the free nugs.net app vs. a monthly/yearly subscription?
• Which artists are included on the app?

See all 11 articles

Troubleshooting 7

• Dude, Where's My Download?
• The show I downloaded is incomplete. Can I download again?
• Why does the Download Manager pause or stop?
• Why is the show I purchased not in my stash?
• Why can't I login?

See all 7 articles

MQA Q&A 3

• What is MQA?
• What does the A for ‘Authenticated’ refer to?
• Can I listen to nugs.net downloads in MQA on my mobile?

General 14

• What's the difference between MP3, Lossless, and HD formats?
• Why are FLAC & ALAC more expensive than MP3?
• Why are Lossless and HD formats more expensive than MP3?
• How much does it cost?
• How are the CDs made, packaged and sent?

See all 14 articles

Technical 4

• What are the recommended specs for enjoying Nugs Downloads?
• Is there a cumulative list of all the shows that I've purchased?
• Can I copy shows onto my portable device?
• How do I burn Nugs Downloads to CD?

Purchases & Billing 5

• How do I change my credit card or address on file?
• Where can I see the status of my CD orders?
• My credit card keeps getting denied or I cannot make a purchase. What can I do?
• My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
• Can I make a purchase with a check/debit card/cash/money order/traveler's check/livestock/barter of labor?

Solutions to Common Problems 16

• Why is my show taking so long?
• How do I download the files I purchased?
• Help with the nugster Download Manager.
• What do I do if I couldn't download my files within 48 hours?
• Help, I only got the first song of my show!

See all 16 articles

General 17

• What is Live.BruceSpringsteen.net?
• What's the difference between MP3, Lossless, HD, DSD, MQA formats?
• How much does it cost?
• How are the CDs made, packaged and sent?
• Why are Lossless and HD formats more expensive than MP3?

See all 17 articles

MQA Q&A 3

• What is MQA?
• What does the A for ‘Authenticated’ refer to?
• Can I listen to nugs.net downloads in MQA on my mobile?

Technical 4

• Can I copy shows onto my portable device?
• How do I burn Live Bruce Springsteen Downloads to CD?
• What are the recommended specs for enjoying Live Bruce Springsteen Downloads?
• Is there a cumulative list of all the shows that I've purchased?

Troubleshooting 7

• Where's My Download?
• The show I downloaded is incomplete. Can I download again?
• Why does the Download Manager pause or stop?
• Why is the show I purchased not in my stash?
• Why can't I login?

See all 7 articles

Links and Software 6

• Still need Help?
• FLAC
• CD Burning
• MP3 Players
• Java (for Download Manager)

See all 6 articles

Purchases & Billing 6

• How do I change my saved credit card or address?
• Where can I see the status of my CD orders?
• My credit card keeps getting denied or I cannot make a purchase. What can I do?
• My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
• Can I make a purchase with a check/debit card/cash/money order/traveler's check/livestock/barter of labor?

See all 6 articles