Solutions to Common Problems
AXS Ticket holders will receive an email from AXS containing codes for all of the tickets on your account. If you have transferred or sold your ticket, t...
Tue, 19 Oct, 2021 at 11:24 AM
To redeem ticket barcodes scan the ticket with the LivePhish app or on the LivePhish.com homepage click REDEEM YOUR TICKET enter your barcode and click REDE...
Sat, 7 Aug, 2021 at 10:31 PM
Starting in 2017 Phish ticket codes are redeemable to unlock a free stream of the show in the My Stash on your LivePhish mobile app - available for free fro...
Wed, 18 Jul, 2018 at 8:53 AM
Without Push Notifications enabled you might miss out on relevant news and App update notifications on your phone. You can find more information at the&...
Tue, 20 Jul, 2021 at 3:28 PM
Once your account has been deleted it can no longer be restored - and all of the items in your Stash will no longer be available to stream using the LivePhi...
Tue, 20 Jul, 2021 at 1:53 PM
If you have a barcode number with a letter on the end DO NOT enter the letter - enter NUMBERS ONLY. The
initial batch of barcodes we received...
Thu, 12 Aug, 2021 at 8:39 PM
Unfortunately
that message can only mean that another user has already redeemed
that unique code. Each ticket code can only be redeemed once. If you buy y...
Sat, 18 Jul, 2015 at 9:20 PM
When you purchase a downloadable format you can download the files once from any computer. Please save to a secure folder and/or make a secure backup. Use o...
Fri, 21 Jul, 2017 at 7:20 AM
Click here to pre-order downloads or CDs of the entire 2017 Summer tour.
Fri, 7 Jul, 2017 at 10:35 AM
If you have technical difficulties downloading all the files for a show you've purchased within 48
hours of the time you started please
create a tick...
Tue, 21 Jul, 2015 at 12:17 PM