Solutions to Common Problems
Starting in 2017 Phish ticket codes are redeemable to unlock a free stream of the show in the My Stash on your LivePhish mobile app - available for free fro...
Wed, 18 Jul, 2018 at 8:53 AM
To redeem ticket barcodes scan the ticket with the LivePhish app or on the LivePhish.com homepage click REDEEM YOUR TICKET or click here then enter your ...
Tue, 8 Aug, 2017 at 8:09 AM
The best way to not lose your code is to take a screen grab of your ticket code on your phone. QR codes are like barcodes - a graphic representation o...
Wed, 13 Jun, 2018 at 6:19 AM
The
initial batch of barcodes we received was for all the initial Ticketmaster
sales and Phish Lottery pre-sales. Each venue sends us an additional batch o...
Sun, 2 Feb, 2020 at 11:14 AM
Unfortunately
that message can only mean that another user has already redeemed
that unique code. Each ticket code can only be redeemed once. If you buy y...
Sat, 18 Jul, 2015 at 9:20 PM
When you purchase a downloadable format you can download the files once from any computer. Please save to a secure folder and/or make a secure backup. Use o...
Fri, 21 Jul, 2017 at 7:20 AM
Click here to pre-order downloads or CDs of the entire 2017 Summer tour.
Fri, 7 Jul, 2017 at 10:35 AM
If you have technical difficulties downloading all the files for a show you've purchased within 48
hours of the time you started please
create a tick...
Tue, 21 Jul, 2015 at 12:17 PM
Please see: I need help with the nugster Download Manager!
Fri, 21 Jul, 2017 at 7:23 AM
This error applies to Mac OS X 10.8.5 and Safari 6.2.8 when you attempt to access secure pages. This version on Mac OS X and Safari does not support our upd...
Fri, 19 Feb, 2016 at 8:25 AM