nugs

nugs App and Streaming Subscriptions 25

• Why is the menu bar flashing on Android?
• What is nugs and how much does it cost?
• What is a SXM Platinum nugs subscription?
• How do I use the Queue / see History?
• How do I access nugs on Mac or PC?

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All Access Exclusive Livestreams 6

• How do I login using Google/Facebook on my SmartTV?
• How do I watch on my Android/Google TV device?
• How do I watch on my RokuTV?
• How do I watch on my Amazon FireTV?
• How do I access Subscriber Exclusive Livestreams?

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Livestream PPV Tech Support 18

• How do I watch the Phish Mexico Livestreams?
• How do I watch 'Dawg @ 80' ?
• How do I watch the Pay-Per-View Livestream?
• Which devices are supported to watch on TVs?
• Is help available during the livestreams?

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Solutions to Common Problems 26

• Can I redeem my Dead & Co. 2025 barcodes?
• Why am I seeing a login error on Roku?
• How do I update the nugs Roku app?
• How do I access Roku if I used Login with Google/Apple/FB?
• What happened to Sturgill Simpson?

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General 15

• When will the Pearl Jam show be available?
• How do I access Free Live Audio Streams?
• How do I create a free account?
• What's the difference between MP3, Lossless, and HD formats?
• Why are FLAC & ALAC more expensive than MP3?

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MQA Q&A 3

• What is MQA?
• What does the A for ‘Authenticated’ refer to?
• Can I listen to nugs.net downloads in MQA on my mobile?

Shipping & CD Problems 9

• How are the CDs made, packaged and sent?
• I ordered a CD, DVD, or Vinyl. When will it arrive?
• How do I burn Nugs Downloads to CD?
• I don't live in the U.S. - What about customs, duties and taxes?
• My CD, DVD, or Vinyl order never arrived. What can I do?

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Technical 3

• What are the recommended specs for enjoying Nugs Downloads?
• Is there a cumulative list of all the shows that I've purchased?
• Can I copy shows onto my portable device?

Purchases & Billing 10

• How do I manage my nugs subscription on Roku?
• Why am I being charged taxes?
• Do listed prices include taxes?
• How do I change the credit card for my subscription?
• Why can't I enter my postal code or International address code?

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Troubleshooting 6

• Why is the show I purchased not in My Library?
• The show I downloaded is incomplete. Can I download again?
• Why does the Download Manager pause or stop?
• My computer crashed or was stolen and all the downloads I purchased are now gone. Can I download them again?
• I get an error message saying "UNAVAILABLE IN YOUR TERRITORY" when making a purchase

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