Shipping & CD Problems
CDs are professionally printed and duplicated on the highest quality CDRs
and packaged in cardboard slipcases with custom artwork including the...
Tue, 22 Sep, 2015 at 9:12 AM
Orders will usually ship in 7-10 days of the order date, if it is a currently available show. Pre-ordered CDs will ship after the show has been released....
Wed, 18 Nov, 2015 at 12:45 PM
General Note: To avoid those annoying 2-second gaps between tracks on audio CDs, make sure you use the Disc-At-Once (DAO) option in your CD burning software...
Wed, 18 Nov, 2015 at 1:04 PM
Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("...
Thu, 3 Sep, 2015 at 11:44 AM
If your order was shipped to a US address, please use the tracking number included in your shipping confirmation email (sent from orders@nugs.net) to loo...
Thu, 3 Sep, 2015 at 3:30 PM
Please try playing the disc in a different CD player to see if you encounter the same error. If the same error occurs on multiple CD players, please conta...
Thu, 3 Sep, 2015 at 3:08 PM
If you ordered a physical item and it's being shipped to a domestic address but the tracking seems frozen, it is not necessarily lost.
US Postal ...
Wed, 16 Sep, 2015 at 3:21 PM
Each CD is declared at $5 USD, and box sets are declared at $20 USD. Please check with your local customs office for more information on import fees and tax...
Thu, 3 Sep, 2015 at 11:32 AM
If you placed an order from Tenclub or pearljam.com, only the Official Bootleg CDs are shipped by nugs.net. Any other items like T-shirts, stickers, or DVDs...
Sun, 17 Apr, 2016 at 8:05 AM