Purchases & Billing
If you subscribed to nugs in app using Roku you can manage your subscription by clicking the Settings / * icon in the top right corner of the app. Then clic...
Wed, 11 Jun, 2025 at 12:08 PM
Tax rates can vary by country, state, territory and city, and are based on the applicable rate at the time of your payment. These amounts can change over ti...
Sat, 1 Apr, 2023 at 12:46 PM
Advertised prices for nugs.net products do not include applicable taxes. If sales tax applies it is listed separately on the purchase page and/or month...
Sat, 1 Apr, 2023 at 12:46 PM
You can update your credit card on file by clicking Update Payment on account.nugs.net: If you subscribed in app using Apple CLICK HERE to manage y...
Thu, 16 Jan, 2025 at 9:38 PM
Try adding your address to your Addresses in My Account. Once you have saved your address there, return to the checkout page and select your address from ...
Wed, 7 Oct, 2020 at 8:40 PM
If there seems to be a problem making a purchase, please try an alternate card or contact your credit card company or open a new ticket above.
Wed, 2 Sep, 2015 at 2:00 PM
Multiple purchases happen on rare occasions. If you think this has happened to you let us know by opening a new ticket above and we'll check it out and ...
Thu, 12 Mar, 2020 at 12:18 PM
Sorry, our billing system is set up to ONLY accept
Visa, Mastercard, American Express, Discover or any payment method funded through PayPal.
Wed, 18 Nov, 2015 at 1:05 PM
You can access the invoice for your streaming subscription in the Account section of our website. Under Billing History click VIEW HISTORY Click View I...
Mon, 10 Apr, 2023 at 3:26 PM
Please Open a Support Ticket - or email us at help@nugs.net with your tax exemption status, or any other tax related problems, so we can help resolve the is...
Mon, 10 Apr, 2023 at 3:25 PM