Livestream PPV Tech Support

How do I watch the Dead & Co SF Livestreams?
With your purchase of the Dead & Company 2025 Golden Gate Park Livestreams you can watch LIVE and/or watch a replay until noon the next day. Additio...
Thu, 31 Jul, 2025 at 10:27 PM
How do I watch the Pay-Per-View Livestream?
Make sure that you are using a COMPATIBLE DEVICE. On Mac or PC - Use your browser (we recommend Chrome or Firefox) - login to nugs.net by clicking LOGI...
Wed, 28 Dec, 2022 at 9:09 PM
Which devices are supported to watch on TVs?
There are many options for watching a Pay-Per-View on your TV. NEW - Watch on ROKU TV. For more information SEE HERE. HDMI from Mac or PC to TV - m...
Thu, 12 Jun, 2025 at 10:43 AM
Is help available during the livestreams?
Yes, we always have agents online to help during livestreams.  Click:at the bottom right corner below of the page or click + New Support Ticket if you do ...
Thu, 4 Mar, 2021 at 11:36 AM
How do I watch the Jason Bonham Livestream?
With your purchase of the Jason Bonham's Led Zeppelin Evening Livestream you can watch LIVE and/or watch a replay (as many times as you want) until Augu...
Thu, 31 Jul, 2025 at 12:53 PM
How do I mirror/cast the Livestream on SmartTVs?
SmartTV browsers are not supported for our streams and may not work. You can now watch on ROKU TVs. Click Here for more information. More Smart TV apps...
Wed, 30 Jul, 2025 at 10:29 PM
How can I watch a nugs 4K Livestream?
To watch a 4K Livestream: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed 3. You must have either:  ...
Thu, 24 Jul, 2025 at 12:16 PM
How do I gift a Livestream to someone else?
Unfortunately, gifting is not available at this time.
Sun, 21 Aug, 2022 at 10:21 AM
How do I use ChromeCast?
On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrome://settings/help) then start the video player from your My Libr...
Tue, 20 Jul, 2021 at 11:07 AM
I purchased in app using Apple Pay but don't see the show?
Unfortunately, Apple can occasionally encounter a processing error when purchasing Livestreams on our app.  After completing your order and receiving a ...
Thu, 4 Nov, 2021 at 12:54 PM