Livestream PPV Tech Support

How do I watch the Phish Mexico Livestreams?
With your purchase of a Phish Mexico 2025 Pay-Per-View Livestream you can watch the LIVE stream and/or watch a replay anytime (as many times as you want) un...
Mon, 26 Jan, 2026 at 9:34 AM
How do I watch 'Dawg @ 80' ?
With your purchase of the Dawg at 80 Livestream you can watch LIVE and/or watch a replay until January 10th. After the replay window ends an on-demand l...
Thu, 11 Dec, 2025 at 9:17 AM
How do I watch the Pay-Per-View Livestream?
Make sure that you are using a COMPATIBLE DEVICE. On Mac or PC - Use your browser (we recommend Chrome or Firefox) - login to nugs.net by clicking LOGI...
Wed, 28 Dec, 2022 at 9:09 PM
Which devices are supported to watch on TVs?
There are many options for watching a Pay-Per-View on your TV. RokuTV - install the nugs RokuTV app GoogleTV - install the nugs GoogleTV app Apple...
Mon, 26 Jan, 2026 at 9:37 AM
Is help available during the livestreams?
Yes, we always have agents online to help during livestreams.  Click:at the bottom right corner below of the page or click + New Support Ticket if you do ...
Thu, 4 Mar, 2021 at 11:36 AM
How do I mirror/cast the Livestream on SmartTVs?
SmartTV browsers are not supported for our streams and may not work. You can watch on ROKU TVs. Click Here for more information. You can watch on Google T...
Mon, 26 Jan, 2026 at 9:38 AM
How can I watch a nugs 4K Livestream?
To watch a 4K Livestream: 1. You must have a 4K TV or monitor. 2. You must have minimum consistent 25 Mbps download speed 3. You must have either:  ...
Mon, 26 Jan, 2026 at 9:38 AM
How do I gift a Livestream to someone else?
Unfortunately, gifting is not available at this time.
Sun, 21 Aug, 2022 at 10:21 AM
How do I use ChromeCast?
On your Mac or PC, make sure you are running the latest version of Chrome (by going to chrome://settings/help) then start the video player from your My Libr...
Tue, 20 Jul, 2021 at 11:07 AM
I purchased in app using Apple Pay but don't see the show?
Unfortunately, Apple can occasionally encounter a processing error when purchasing Livestreams on our app.  After completing your order and receiving a ...
Thu, 4 Nov, 2021 at 12:54 PM