How do I change my saved credit card or address?
On the Checkout page click: Clear Saved Billing Info
Tue, 14 Jul, 2015 at 4:32 PM
How do I cancel my subscription I order in-app using my iTunes account.
For any billing issues related to in-app purchases please contact iTunes App Store. Please click here for more information.
Tue, 1 Sep, 2015 at 4:13 PM
Where can I see the status of my CD orders?
To see the status of your recent CD orders including the tracking number once it has been shipped go to My Account>My Orders or CLICK HERE.
Mon, 20 Jul, 2015 at 7:32 PM
Where is the t shirt I ordered with my webcast?
Event shirts ordered with webcast bundles usually ship about 2-4 weeks after the show. You will be notified by email from Phish Dry Goods once the order ha...
Tue, 4 Aug, 2015 at 9:03 PM
How do I redeem my Gift Certificate?
You may redeem gift certificates here. The dollar amount of your gift will be added to your account. When you check out click, APPLY TO THIS PURCHASE to u...
Mon, 20 Jul, 2015 at 9:43 PM
My credit card keeps getting denied or I cannot make a purchase. What can I do?
If there seems to be a problem making a purchase, please try an alternate card or contact your credit card company or open a new ticket above.
Tue, 21 Jul, 2015 at 12:20 PM
My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
Multiple purchases happen on rare occasions. If you think this has happened to you let us know by opening a new ticket above and we'll check it out and ...
Thu, 12 Mar, 2020 at 12:19 PM
Can I make a purchase with a check/debit card/cash/money order/traveler's check/livestock/barter of labor?
Sorry, our billing system is set up to ONLY accept Visa, Mastercard, American Express, Discover or PayPal.
Wed, 18 Nov, 2015 at 3:12 PM
Do you offer gift purchases or gift certificates?
Unfortunately, we are not able to offer gift certificates at this time.
Wed, 30 Nov, 2022 at 8:16 AM