Purchases & Billing

How do I change my saved credit card or address?
On the Checkout page click: Clear Saved Billing Info
Tue, 14 Jun, 2016 at 9:30 AM
Where can I see the status of my CD orders?
To see the status of your recent CD orders including the tracking number once it has been shipped go to My Account>My Orders or CLI...
Wed, 19 Aug, 2015 at 5:26 PM
My credit card keeps getting denied or I cannot make a purchase. What can I do?
If there seems to be a problem making a purchase, please try an alternate card or contact your credit card company or open a new ticket above.
Wed, 19 Aug, 2015 at 5:26 PM
My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
Multiple purchases happen on rare occasions. If you think this has happened to you let us know by opening a new ticket above and we'll check it out a...
Wed, 19 Aug, 2015 at 5:27 PM
Can I make a purchase with a check/debit card/cash/money order/traveler's check/livestock/barter of labor?
Sorry, our billing system is set up to ONLY accept Visa, Mastercard, American Express, Discover or PayPal. Occasionally, our billing system will seem to a...
Wed, 19 Aug, 2015 at 5:28 PM