App and Streaming Subscriptions

I am a subscriber but the App says I am offline or asks me to sign up.
Sorry for the problems you are experiencing. Please try the following steps to resolve the issue: 1. Log out of the app. 2. Delete the
Wed, 26 Apr, 2017 at 7:33 AM
Where do I go for help with App or subscription?
Please contact Customer Service by opening a new support ticket above if you need help with the new app or the streaming subscription serv...
Tue, 27 Oct, 2015 at 3:04 PM
How do I post a show review?
Unfortunately, it is not possible to post show reviews on our website at this time. Using the mobile app navigate to any show, scroll to the bo...
Tue, 13 Sep, 2022 at 12:57 PM
Are Livestreams included with the subscription?
Pay-per-view Livestream Events are not part of the subscription however you can order and watch using the app. Pay-per-view Livestreams will contin...
Fri, 26 Mar, 2021 at 2:55 PM
Why do I feel discomfort when listening to 360 audio?
The spatial impression of the acoustic field (localization of the sound) may vary from person to person. Some people may experience discomfort, especially w...
Wed, 6 Nov, 2019 at 7:30 PM
How many songs can I save in a playlist? subscribers can create and share playlists, and save them offline on their mobile device. Playlists are intended to save relatively small amoun...
Sun, 28 May, 2023 at 12:04 PM