When downloading large files, especially Lossless or HD files (FLAC or ALAC), your web browser or ISP may reset your connection to the Live.BruceSpringsteen.net download servers. In most cases, you can resume a broken download by selecting the files in the Download Manager window that you need to resume.

1. Log in to Live.BruceSpringsteen.net.
2. Go to the My Downloads page.
3. Find the show you've purchased and click the DOWNLOAD button.
4. The Download Manager window will open with a list of all of the songs for this show.
5. If you have any problems, please contact customer service.